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Old 07-13-2012, 04:33 PM   #21
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Theres no way in hell they will replace the slide.....the guy got that knick out.

Im just gonna pick up the sight when it comes in and be done with them......the gunsmith ive been working with is going to start doing some classes in the next few months so that may be the ONLY reason I go back to that range....to train with this guy.
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Old 07-13-2012, 05:53 PM   #22
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That's not as bad if he fully got the knick out. Still frustrating I'm sure though.
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Old 07-14-2012, 08:57 AM   #23
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Ethan, that's got to feel like buying a brand new premiere vehicle, then the dealership damages / scratches it while they have it in for service. Then saying "well we repainted it for you, what's the big deal ?" It's just hard to feel good about such a situation.
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Old 07-15-2012, 03:06 PM   #24
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Guns are tools. They are gonna get nicked up here and there. Sucks an idiot did it, but it doesn't affect the function. I ASSURE you this ain't gonna be the last blemish this thing gets. In competition, we shoot $6k plus open division (think top fuel dragster) guns that take a beating.
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Old 07-15-2012, 05:53 PM   #25
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Quote:
Originally Posted by Stockton View Post
Guns are tools. They are gonna get nicked up here and there.
Very true, none of my guns are 'like new' but they are all clean and I shoot them as much as I can. I never worry about scratching them when I go to the range or put them in my gun bag. It's just a toy (figuratively). The DFW gun range is convenient for me so I cat say I won't go in there any more but I won't use their gunsmith based on this thread.
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Old 07-15-2012, 10:52 PM   #26
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Quote:
Originally Posted by Stockton View Post
Guns are tools. They are gonna get nicked up here and there. Sucks an idiot did it, but it doesn't affect the function. I ASSURE you this ain't gonna be the last blemish this thing gets. In competition, we shoot $6k plus open division (think top fuel dragster) guns that take a beating.

This is very true, but it doesn't give someone else the right to be careless with your property.
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Old 07-16-2012, 08:43 AM   #27
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Does any one know a good gunsmith for semiautomatic firearms? I clean my own guns but I would like to have an expert to check the various components to see if adjustments, replacement or other maintenance is needed.
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Old 07-16-2012, 08:52 AM   #28
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In Plano, I would go to Gunmaster. Might have a wait.
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Old 07-16-2012, 11:11 AM   #29
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Quote:
Originally Posted by CIWS View Post
Ethan, that's got to feel like buying a brand new premiere vehicle, then the dealership damages / scratches it while they have it in for service. Then saying "well we repainted it for you, what's the big deal ?" It's just hard to feel good about such a situation.
you're tellin me.....Im just choosing my battles....this is one I know I wont win. I even pointed out a gun in the cabinet with the same exact sight on it. I asked...'cant you just give me that sight and call it a day". They said no because then until they get the new sight in for that pistol they would be unable to sell it.

So if theyre not willing to bend that way, asking for a new slide or even a new pistol is a fight Ill never win.

The last time I was there someone, Im thinking the owner or someone close approached me and was very apologetic. So its not like they dont care. The management feels bad from whats been expressed to me. Theres just a few bottom feeders there that act as if they dont.
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Old 07-16-2012, 11:18 AM   #30
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Quote:
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Guns are tools. They are gonna get nicked up here and there.
thats what one of the guys said to me last time i was in there. He said "well you're guns going to get nicked over time so whats the big deal?"

I have a P220 thats 15 years old.....it has wear but no dents or nicks.
Id be just as pissed if they did what they did to that gun.
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Old 07-16-2012, 11:48 AM   #31
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Quote:
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The DFW gun range is convenient for me so I cat say I won't go in there any more but I won't use their gunsmith based on this thread.
exactly why I started this thread....just wanted to create awareness lol..

EDIT: Sorry for not using multi quote.....I keep forgetting about that option.
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Old 07-16-2012, 09:00 PM   #32
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Quote:
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What was the guy's name (so the rest of us don't let him do this)?
His name is Pete Petterson.

I just emailed the top dog there....mostly to get all this off my chest.
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Old 07-16-2012, 10:32 PM   #33
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I believe SIG has a matching serial number on frame and slide...not sure as I haven't owned a SIG in a very long time.
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Old 07-17-2012, 08:24 AM   #34
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Quote:
Originally Posted by Silentrun View Post
I believe SIG has a matching serial number on frame and slide...not sure as I haven't owned a SIG in a very long time.
It would appear my 26 year old West German one does, but my 7 year old German one does not.
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Old 07-18-2012, 08:38 PM   #35
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I emailed the owner on Monday night. Yesterday I got a call from the independent gunsmith telling me that my sight was in and ready to be installed.

They took it off one of their guns and told me that they would rather them be the ones to wait then me. So I went there today after work to meet with him. The manager Will approached me and offered me a premium membership which means I shoot free for one year. That I wasnt expecting. In fact more than just Will came to me and expressed how sorry they were.

Im very happy and impressed with how quickly they took care of me and the manner in which they did.

I will definitely be going back and shooting there again.
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Old 07-18-2012, 09:15 PM   #36
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Now that's good customer service. I love seeing companies that know how to make the best out of an unfortunate incident. They not only end up keeping the customer, but often gain more customers in the process.

Great news. Thanks for letting us know.
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Old 07-18-2012, 09:27 PM   #37
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But, the guy that did it is still there, right? Is he the owner's brother or brother-in-law or somehow knows where the bodies are buried?
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Old 07-18-2012, 09:42 PM   #38
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But, the guy that did it is still there, right? Is he the owner's brother or brother-in-law or somehow knows where the bodies are buried?
That I dont know......I do know that he was a topic of discussion there.
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Old 07-18-2012, 10:06 PM   #39
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Good for you! Glad to see that they made it right, even if it took more time than it should have...
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Old 07-18-2012, 10:29 PM   #40
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Glad to hear they stepped up and took care of you!
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